Privacy policy

This policy explains what information Weddings Over Waterfalls (“we”, “us”) collects through weddingsoverwaterfalls.com, why, and the choices you have. If anything here is unclear, email us at ken@weddingsoverwaterfalls.com.

The short version

• When you send our inquiry form, we get the details you type in, and we use them to reply to you about your wedding.
• The house calendar and YouTube videos load only when you tap them. Until then, those companies receive nothing from this site.
• We use analytics to see, in general terms, how people use the site.
• We don’t sell or rent your information, and we don’t use it for anything unrelated to your visit or your event.

Information you give us

The inquiry form

Our Check Dates page has an inquiry form run by Harpsen, an event-booking service we use to receive and manage wedding inquiries. The form asks for your name, email, phone number, proposed wedding date, whether your date is flexible, your estimated guest count, how you heard about us, and any comments you want to add.

When you press Send, those details go to Harpsen, which stores them for us and sends you an automatic confirmation email. We use them to check your date, reply to you, and plan your event if you book. Harpsen handles the information under its own privacy terms. The form loads from Harpsen as you scroll toward it, so Harpsen and Google Fonts (which supplies the form’s lettering) receive the usual technical information a browser sends, such as your IP address, even before you type anything.

Email, phone calls and texts

If you email, call or text us, we receive whatever you send, along with your email address or phone number. We use it only to talk with you about your visit or your event.

Things that load from other companies

The house availability calendar

The calendar on the Check Dates page shows which nights the house on the property is booked. It comes from OwnerRez, the booking software for the house, and it loads only after you tap “Tap to view available dates”. Once it loads, OwnerRez receives the usual technical information a browser sends (such as your IP address and browser type), may set its own cookies, and may receive the analytics identifiers described below. The calendar is view-only: it doesn’t ask you for any personal details.

YouTube videos

Our wedding and drone films are hosted on YouTube. Each one shows a still photo from this site until you press play, so nothing is requested from YouTube before then. When you press play, the video loads from YouTube’s privacy-enhanced (youtube-nocookie.com) player, and Google may then collect information about your viewing under its own privacy policy.

Links to other sites

We link to Airbnb, TikTok, Instagram, Facebook, Pinterest, Google Maps, our sister site Windows Over Waterfalls and other websites. Those sites have their own privacy policies, and what you do there is between you and them.

Analytics

We use Google Tag Manager to run analytics tools, such as Google Analytics, that tell us how many people visit, which pages they read, how they found us, and whether an inquiry was sent. These tools use cookies and similar technology and collect information like your device type, approximate location and the pages you view. We look at this in aggregate to improve the site; we don’t use it to identify you.

You can block or delete cookies in your browser settings, and Google offers a Google Analytics opt-out browser add-on. The site still works if you do.

Who we share information with

We share your information only with the services that help us run the venue (such as Harpsen for inquiries and OwnerRez for the house), with vendors you ask us to connect you with for your event, or when the law requires it. We don’t sell it, rent it, or share it for advertising.

How long we keep it

We keep inquiry and booking details for as long as we need them to answer you, run your event and keep ordinary business records. If you don’t book, you can ask us to delete your inquiry at any time.

Your choices

You can ask us what information we hold about you, ask us to correct it, or ask us to delete it. Email ken@weddingsoverwaterfalls.com and we’ll take care of it. Depending on where you live, you may have additional rights under local privacy laws, and we’ll honor them.

Children

This site is meant for adults planning a wedding or a stay. We don’t knowingly collect information from children under 13.

Changes to this policy

If we change how we handle information, we’ll update this page and the date at the top.

Contact us

Weddings Over Waterfalls
255 Poplar Gap Road
Hot Springs, NC 28743
ken@weddingsoverwaterfalls.com · (828) 702-4015